FAQs

Driver FAQs

  • What are the benefits of driving for Catch?

    The biggest benefit of driving for Catch is that you will earn money quickly and easily on your own schedule! Catch has developed a strong customer base through a number of innovative marketing and incentive programs, which will provide you with many trips each day to earn cash. Our commission structure is highly favorable for drivers and our prices fair, providing you with income when and where you need it.

  • What types of services does Catch offer?

    Catch offers three services according to car type: Lada, Easy, and XL. Lada is a slightly discounted service for drivers of blue and white taxis, which attracts a broad base of price-conscious consumers. Easy is Catch’s standard service, for both Code 1 non-Lada cars and Code 3 vehicles with 5 total seats. XL is Catch’s service for large groups and is composed of Code 1 or 3 cars with at least 7 total seats.

  • What are Catch’s prices?

    Catch’s prices vary by service category and are calculated according to a base price, price per kilometer, price per minute waiting in traffic, and price per minute waiting on the customer to start the ride after the driver has arrived. Night rates apply from 22:00 to 6:00.

    Pricing
    Vehicle Base Price Per Kilometer Per Minute Customer Waiting Time per Minute
    Lada Birr 40 Birr 8 Birr 1 Birr 1
    Lada Night Birr 50 Birr 12 Birr 2 Birr 1
    Easy Birr 50 Birr 10 Birr 1 Birr 1
    Easy Night Birr 50 Birr 15 Birr 2 Birr 1
    XL Birr 50 Birr 14 Birr 1 Birr 1
    XL Night Birr 50 Birr 19 Birr 2 Birr 1
  • What is Catch’s commission structure?

    Catch’s commission varies according to the number of rides that a driver has given in the last 30 days, as follows:

    Rides Given in the Last 30 Days Driver Commission %
    0 - 30 85%
    31 - 100 86%
    100+ 88%
  • How do I get paid by the passengers?

    Customers pay either directly to the driver using cash, or through the app on an international credit card. Payment integration for Amole, Hello Cash, M Birr, CBE birr and other mobile money systems will be implemented soon.

  • How do I pay the commission to Catch?

    Drivers are required to put down a deposit when they first sign up for Catch to buy credit. As the driver provides rides for cash, that credit is used up. If a customer pays by international credit card, then Catch owes the driver money, and the credit is increased. If the credit in the app reaches zero, the app will not work until more credit is purchased.

  • What languages is Catch available in?

    Catch is currently available in English and Amharic, with plans to translate it into several other languages.

  • How many trips will I get per day working for Catch?

    The number of daily trips varies by demand, but most of our drivers get at least 5 rides over the course of a working day.

  • Do I have to have a smartphone and data connectivity to drive for Catch?

    Yes, a smartphone and data connectivity are required.

  • My app isn’t working, what should I do?

    Please update your app to the latest version and if the problem still persists call Catch directly for assistance.

  • What happens if I cancel a request after accepting?

    While canceling occasionally is permitted, Catch reserves the right to ban drivers who cancel frequently from using the application.